Replatforming Online Search for John Lewis

Wednesday 1 December 2021

This event has finished.

Started 18:00 PM

Finished 19:00 PM

Organized by ExpertTalks Lisbon

Venue: Online/Virtual

Address: Online event on your device
8600 Lisboa

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About this event

Find out how we took John Lewis from a proprietary online search solution to fully functional cloud-based microservices in time for the crucial Black Friday shopping period.

Searching and browsing for products are the most important customer journeys for an online retailer. If a customer can’t find a product they want to buy, then you can’t sell it to them.

How do you replatform this capability at a major high street retailer, with minimal disruption to customer experience and commercial performance, while improving availability and latency, and reducing costs?

In this talk you will learn:

- How we used You Build It, You Run It to move away from a traditional support model so that we could achieve multiple deployments per day instead of per week.

- How we made decisions around product ownership and technical design so we could deliver early and quickly.

- How we employed ways of working which encouraged team ownership and improved productivity.


Sue Clutton

Digital Delivery Lead, John Lewis & Partners

Stephen Tjasink

Principal Consultant, Equal Experts


This talk will be recorded and the link to the recording added to the Comments shortly after the event.


This page last updated Tuesday 30 November 2021 at 14:42.

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