Replatforming Online Search for John Lewis

Wednesday 1 December 2021

This event has finished.

Started 18:00 PM

Finished 19:00 PM


Organized by ExpertTalks Lisbon


Venue: Online/Virtual

Address: Online event on your device
8600 Lisboa

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About this event

Find out how we took John Lewis from a proprietary online search solution to fully functional cloud-based microservices in time for the crucial Black Friday shopping period.

Searching and browsing for products are the most important customer journeys for an online retailer. If a customer can’t find a product they want to buy, then you can’t sell it to them.

How do you replatform this capability at a major high street retailer, with minimal disruption to customer experience and commercial performance, while improving availability and latency, and reducing costs?

In this talk you will learn:

- How we used You Build It, You Run It to move away from a traditional support model so that we could achieve multiple deployments per day instead of per week.

- How we made decisions around product ownership and technical design so we could deliver early and quickly.

- How we employed ways of working which encouraged team ownership and improved productivity.

SPEAKERS:

Sue Clutton

Digital Delivery Lead, John Lewis & Partners

Stephen Tjasink

Principal Consultant, Equal Experts

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This talk will be recorded and the link to the recording added to the Comments shortly after the event.

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This page last updated Tuesday 30 November 2021 at 14:42.

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